PRIVACY POLICY AND TERMS OF SERVICE


Last Updated on May 24, 2018

By using this website, you agree to the following Terms and Conditions and Privacy Policy. Please read them carefully before using this website.

General Provisions
This website is owned and operated by Laurie Louis, LLC, a South Carolina company. Our principal place of business is located in Indian Land, South Carolina. Use of this website is at your own risk. We host our site on a reputable platform and take reasonable efforts to maintain and host the site. However, we make no explicit representations or warranties as to the safety or your individual use of the website. The Terms and Conditions contained on this page is subject to change at any time.

Intellectual Property Notice
All images, text, designs, graphics, trademarks and service marks are owned by and property of Laurie Louis, LLC or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

You may use our intellectual property with clear and obvious credit back to our site, as well links back to the page where the materials, designs, images, text, quote or post is located when it is appropriate to do so.  However, you may never claim any of our intellectual property as your own or your unique creation, even with attribution.

Your Communications
Any communications made through our ‘contact,’ blog, blog comments, newsletter sign up or other related pages, or mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails or other media as allowed by United States law, and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how we store and use your communications or any data provided by you in those communications, please refer to our Privacy Policy on this page.

We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.

Disclaimers
Our website and related articles are provided for informational use only. You agree to hold harmless our website and company for any direct or indirect loss result of your use of our website and any related communications.

This website is updated on a regular basis and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up to date, especially those of past blogs no longer current. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this website is used at your own risk. If you should see any errors or omissions and would like to let us know, please email at info@laurielouis.com.

Affiliates
This site may use affiliate links to sell certain products. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

Termination
If at any time we feel you have violated these Terms and Conditions, then we shall immediately terminate your use of our website and any related communications as we deem appropriate. It is within our sole discretion to allow any user’s access of our website, and we may revoke this access at any time without notice, and if necessary, block your IP address from further visits to our site(s).

Law and Jurisdiction
These Terms, Conditions and Privacy Policy are governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of South Carolina, the United States of America.

Consent 
By using our website, you hereby consent to our Terms and Conditions of Use.

If you require any more information or have any questions about our Terms and Conditions of website use, or our Privacy Policy, please feel free to contact us by email - info@laurielouis.com.

  PRIVACY POLICY

We at Laurie Louis, LLC respect your privacy.  This Privacy Policy is designed to explain how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect.

Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by changing the “last updated” date at the top of this Policy.  Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our site and social media. We encourage you to review this Privacy Policy periodically, when you use our website for any purpose or engage with us on social media.  You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted.

INFORMATION THAT WE COLLECT
We collect a variety of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third party processors as needed for our legitimate business interests. The information we collect may include:

Personal Data:  Personal Data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number or demographic information like your age, gender, or hometown.  You consent to giving us this information by providing it to us voluntarily on our website or any mobile application. You provide some of this information when you register with or make purchases from our website.  You may also provide this information by participating in various activities associated with our site, including responding to blogs, contacting us with questions, or signing up for our newsletter or incentives. Your decision to disclose this data is entirely voluntary.  You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website or from making purchases.

Derivative Data:  Derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view.  If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application.

Financial Data:  Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return or exchange products from our website and any related mobile apps. We store limited financial data.  Most financial data is transferred to our payment processors, ECommerce Payments and Square Pay and you should review these processors’ Privacy Policy to determine how they use, disclose and protect your financial data. Unless you are a wholesale client or choose to save your card for future payments, we do not keep any financial information after your purchase is finalized.

Social Networking Data:  We may access personal information from social networking sites and apps, including Facebook, Instagram, Linkedin, Twitter, Snapchat  or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information.  If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.

Mobile Device Data:  If you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.

Other data: On occasion, you may give us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such a contest or giveaway.

HOW WE USE YOUR INFORMATION
You information allows us to offer you certain products and incentives, including the use of our website, to fulfill our obligations to you, to customize your interaction with our company and our website, and to allow us to suggest other products and articles that we think might interest you. We generally store your data and transmit it to a third party for processing. However, to the extent we process your data, we do so to serve our legitimate business interests (such as providing you with the opportunity to purchase our goods and interact with our website or mobile app).

Specifically, we may use the information and data described above to:

    1    Create and administer your account; and
    2    Deliver any products purchased by you to you; and
    3    Correspond with you; and
    4    Process payments or refunds; and
    5    Contact you about new offerings or articles that we think you will be interested in; and
    6    Interact with you via social media; and
    7    Send you a newsletter or other updates about our company or website; and
    8    Deliver targeted advertising; and
    9    Request feedback from you; and
    10    Notify you of updates to our product offerings; and
    11    Resolve disputes and troubleshoot any problems; and
    12    Administer contests or giveaways; and
    13    Generate a profile that is personalized to you, so that future interactions with our website will be more personal; and
    14    Compile anonymous statistical data for our own use or for a third party’s use; and;
    15    Assist law enforcement as necessary; and
    16    Prevent fraudulent activity on our website or mobile app; and
    17    Analyze trends to improve our website and offerings.

WHY WE DISCLOSE YOUR INFORMATION
We may share your information with third parties in certain situations.   In particular, we may share your data with third party processors as needed to serve our legitimate business interests, which include administration of our website, administration of your account, entering into wholesale contracts with you, communicating with you, taking orders for goods, delivering our goods, identifying trends, protecting the security of our company and website, and marketing additional goods to you.  The legal basis for our disclosure of your data is both your Consent to this Privacy Policy and our own right to protect and promote our legitimate business interests.

The following are specific reasons why we may share your information.

Third Party Processing:  We may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery and customer service.  For more information, see the “Third Party Processing” Section below.

By Law: We may share your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others.  This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.

To Protect Our Company:  We may use your information to protect our company, including to  investigate and remedy any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.

Third Party Marketing: We may disclose your information to certain third parties as listed on our website pertaining to giveaways for the purpose of enabling them to contact you so that they can offer you relevant goods and services.

Affiliates: We may share your demographic information with our business affiliates who promote our product(s) for a commission fee. We require our affiliates to honor this Privacy Policy and will not at any time share your email addresses. They are not allowed to spam you and must disclose they are an affiliate for us. If they do not do so, they are in violation of their affiliate terms and this Privacy Policy, and any violation of this nature should be reported to Info@laurielouis.com.

Advertisers:  We may use third party advertising companies to run and manage our ads that appear when you visit our Website or mobile app. These companies may use information about your visit to our website and other websites that are contained in web cookies (as described below) to offer you personalized advertisements about goods and services that might interest you. We cannot control the activities of, such other advertisers or web sites.  You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.

Other Third Parties:  We may share information with advertisers, our investors, or other third parties for the purpose of conducting general business analysis. If we do so, we will make reasonable efforts to inform You if required by law.

Sale or Bankruptcy: In the event that our company is sold, goes out of business or enters bankruptcy, your information may be an asset that is transferred to a third party successor.  Such a successor is not bound by our Privacy Policy and may have its own.   You will be notified in the event our Company is sold, goes out of business or enters bankruptcy.

Interaction with others: If you interact with others on our website or mobile app, such as participating in a group chat or other users may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or posts.

Online postings: When you post online, your posts may be viewed by others, and we may distribute your comments outside the website.

External Links: Our website may include hyperlinks to other websites not controlled by us.  We suggest you exercise caution when clicking on a hyperlink. Although we use reasonable care in including a hyperlink on our own web page, we do not regularly monitor the websites of these third parties, are not responsible for any damage or consequences you suffer by using these hyperlinks.  We are not bound by the Privacy Policies of any third party website that you access by a hyperlink, nor are they bound by ours.  We encourage you to read the Policies of those third party websites  before interacting with them or making purchases. They may collect different information and by different methods than we do.

Other purposes: We may disclose your personal data as necessary to comply with any legal obligation or to protect your interests, or the vital interests of others or our company.

TRACKING TECHNOLOGIES

Cookies, Log Files and Web Beacons: Like many other Web sites, we make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

We also use cookies – small text files sent to us by your computer – and web beacons to store certain  information. We may use cookies to authenticate your identity, for personalization, for security, for targeted advertising, or for analysis of the performance of our website.  For example, cookies allow us to recommend products to you based on what you have looked at on our site in the past. We use cookies that are not specific to your account but unique enough to allow us to analyze general trends and use, and to customize your interaction with our website.

Most browsers are set to accept cookies by default.  In addition, when you first encounter our website, you will be asked to “consent to cookies.” If you wish to disable cookies, you may do so through your individual browser options.  However, this may affect your ability to make purchases from our website. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?  By continuing to use our website and not disabling cookies on your browser, you are consenting to our use of cookies in accordance with the terms of this policy.

WEBSITE ANALYTICS
We may partner with third party analytic companies, including Squarespace Analytics, Google Analytics and Leadpages Analytics. The analytic companies may also use cookies or other tracking technologies to analyze visitors’ use of our website or mobile app to determine the popularity of the content, and better understand online activity.  We do not transfer personal information to these third party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third party analytic companies.  You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

PROCESSING YOUR INFORMATION
For the most part, we do not process your information in-house, but give it to third party processors for processing. For example, when Square takes your payment information, they are a third party processor. They process your payment and remit the funds to us. So in many instances, it will be necessary for us to transmit your information to a third party processor, as we do not have the capability to perform these functions. More detail on third party processing is detailed below.

However, we may, from time to time, process your data manually through a third party (for example manually entering the credit card through our square reader). We may process the following data:

    1    Data associated with your account, such as your name, address, email address and payment information
    2    Data about your usage of our website, such as your IP address, geographical information, and how long you accessed our website and what
    you viewed.
    3    Data related to your personal profile, such as your name, address and phone number.
    4    Data that you submit to us via correspondence, such as when you email us with questions.
    5    Any other data identified in this policy, for the purpose of complying with our legal obligations, or to protect the vital interests of you or any         other natural person.

INTERNATIONAL DATA
Our website is hosted by servers located in the U.S.  Therefore, if you reside in the European Union, some of your data will be transferred internationally to those servers.  Transfers will be protected by appropriate safeguards, namely the EU-US Privacy Shield. More information on the Privacy Shield can be found at: https://www.privacyshield.gov/welcome.

We do not ship internationally and therefore, do not sell outside of the United States. We do, however, welcome you to read our blog posts and recipes, as well as reply over blog posts or social media. Although we will not be using any of analytics in our information, our systems will still collect your data.

DATA RETENTION
We retain personal data as long as it is needed to conduct our legitimate business purposes or to comply with our legal obligations, or until you ask us to delete your data. For example, we will retain certain personal information indefinitely for the purposes of delivering your product or sending your newsletters, etc. until your order is completed and/or you unsubscribe respectively. Data that we gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will not be kept for longer than is necessary for that particular purpose.  Data that is no longer needed by us for any of the purposes listed above will be permanently deleted.

You may request that we delete your data at any time.  However, note that we cannot control the retention policies of third parties.   If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly.  You may request from us a list of all third parties to whom we have transmitted your data.

SECURITY OF YOUR INFORMATION
We take all reasonable steps to protect your personal data and keep your information secure.  We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse.  However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse.  We cannot guarantee complete security of any information you transmit to us.

By consent to this Privacy Policy, you acknowledge that your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of your data by other parties.

We will notify you of promptly any known breach of our security systems or your data which might expose you to serious risk.

CHILDREN
This website  is not designed for use by children under age 18, and we do not knowingly solicit personal data from anyone under age 18. If you are under age 18, do not access or use our website or related products. If you become aware that we have collected data of anyone under the age of 18, please contact us so that we may delete that data.

YOUR RIGHTS
You have certain rights with respect to your personal data, as outlined below. Note that we may charge you a reasonable fee for actions that you ask us to take with respect to your data.  In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights.  Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.

Update Account Information:  You have the right to update or change any information you have provided to us.  To update or delete your information, please contact us at info@laurielouis.com.

Confirm Personal Data and Its Use: You have the right to request that we confirm what data we hold about you, and for what purposes.  You also have the right to confirmation of whether we process your data or deliver your data to third party processors, and for what purposes. We will supply you with copies of your personal data unless doing so would affect the rights and freedoms of others.

Change Consent: You have the right to change your consent to our use of your information.  In such cases, we will unsubscribe you from any and all newsletters and incentives as requested.

Request a Copy of Data:  You have the right to request a digital copy of the data that we hold about you.  Your first request for a copy of your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.

Delete All Data:  You have the right to request that we delete all data that we hold about you, and we must delete such data without undue delay.  There are exceptions to this right, such as when you have purchased something from us and your information address is located in our records.

Emails And Communications:  You may opt out of receiving future email correspondence from us by checking the appropriate box when you receive an email or make a purchase.  You may change your communication settings by contacting us at Info@LaurieLouis.com.

Complaints: You have the right to complain to a supervising authority if you believe we are misusing your data or have violated any of your rights under this Privacy Policy or applicable law.

CALIFORNIA PRIVACY RIGHTS
The State of California has established its own unique regulations that apply to California residents.  If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose your data.  If you are a California resident and would like to make such a request, please use the contact information listed below.

If you are a California resident and under the age of 18, you  have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our website, we may not be able to completely remove that data from our systems.

Newsletter Privacy
We offer the opportunity for you to volunteer certain information to us that is used for email and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting our business, such as through Facebook ads or Google Pay Per Click marketing campaigns.

Severability
If any part of these Terms, Conditions and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

Entire Agreement
The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.

Law and Jurisdiction
These Terms, Conditions and Privacy Policy are governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of South Carolina, United States of America.

TERMS & CONDITIONS OF PURCHASE
These terms and conditions (“Agreement”) apply to your purchase of items (“Product”) from Laurie Louis, LLC. These terms and conditions of sale apply to all purchases, including internet, telephone, or in-store purchases. By placing an order and/or accepting delivery of Product, you accept and are bound to the terms and conditions of this Agreement. This Agreement may not be altered, supplemented, or amended by the use of a purchase order or any other document unless otherwise agreed to in a written agreement signed by both you and Laurie Louis, LLC.

Credit cards: Laurie Louis, LLC accepts the following credit cards:
 •    VISA
 •    MASTERCARD

Taxes: Applicable state and local sales taxes will be charged to all sales not including those to wholesale companies with a resale license.

Orders/Payment: Orders placed do not constitute a legal contract until Laurie Louis, LLC ships the Product. Terms of payment are within Laurie Louis, LLC’s sole discretion, and unless otherwise agreed to by Laurie Louis, LLC, payment must be received by Laurie Louis, LLC’s prior to its acceptance of an order. Payment for the Product may be made by credit card. Acceptance of orders is subject to credit card verification procedures. We reserve the right to cancel an order if it does not meet our credit card verification standards. Your order is subject to cancellation by Laurie Louis, LLC, at its sole discretion.

Reserved Rights:

    •    ALL PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.
    •    OCCASIONALLY, WE MAY HAVE JUST SOLD AN ITEM WHICH YOU ORDERED, AND HAVE NOT HAD TIME TO TAKE IT OFF OUR SITE. UNDER THESE CIRCUMSTANCES, WE WILL REACH YOU TO SEE IF YOU WOULD LIKE A SUBSTITUTION, OR JUST A REFUND.

Shipping Charges; Title; Risk of Loss; Taxes: Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Title to Product passes from Laurie Louis, LLC to you upon shipment from its facility. Loss or damage that occurs during shipping by a carrier selected by Laurie Louis, LLC is its own responsibility, HOWEVER, we will not be responsible for any physical damage to any shipment if it is not inspected at the time of delivery and damages or suspected damages are not clearly noted WITHIN 24 HOURS of the time of delivery. Loss or damage that occurs during shipping by any carrier selected by you is your responsibility. You must notify Laurie Louis, LLC within 24 HOURS of the date of your delivery if you believe any part of your purchase is missing, wrong or damaged. Unless you provide Laurie Louis, LLC with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Any quoted shipping dates are estimates only.

Backorders: There may be times when an item you wish to order is on backorder. Backorder simply means that the product is out of stock at the time, but we at Laurie Louis, LLC are aware that you want the item. When the item is back in stock, we will automatically ship your order to you if we do not hear otherwise.

Any questions, please fill free to contact us at: info@laurielouis.com