FAQs
 

What forms of Payment do you take?  All major credit cards.

Do you charge sales tax?
Yes, for orders being shipped to a South Carolina address.

How long does it take my order to ship?
Custom orders normally take 7-10 business days to ship out. Table numbers and any non-monogrammed items normally ship within 3-5 business days to ship out.  For all custom non-wedding invitation orders, please allow 10 business days.  For custom wedding invitations, please allow 14 weeks prior to your mailing date.  Our wedding collections can be ordered as late as 6 weeks prior to your mailing date.

If you need your order to ship out sooner, email laurie@laurielouis.com to ask about rush shipping.  We will make every effort to help you. Once your order is shipped you'll receive an email notification.

Can I cancel my order or change it?
Unfortunately, no. Please take your time and pay close attention when placing your order. We can not refund you for incorrect orders. LaurieLouis.com will not be responsible for orders shipped to incorrectly entered shipping addresses.

Need help placing an order or would like to talk about custom projects?
We'd love to help you! Email us at
laurie@laurielouis.com with your question and we will email you back as soon as we can.

Do you offer Wholesale?
Starting September 2017, we will be offering wholesale accounts to boutique stores.  If you would like to be added to our mailing list and inquire about carrying our products, please fill out this form: Wholesale2017.  Of course, you are always welcome to email us at wholesale@laurielouis.com.